Testing & Your Safety
Our Safety Precautions & Testing
We take your safety and the safety of our Crew's and Staff very seriously. To this end we have a rigorous on-board safety protocol during the Covid-19 pandemic. In addition, for the benefit of our clients based in the United Kingdom and in conjunction with our sister Company, Journeys by Private Jet, we have arrangements in place to assist you with in complying with the pre-requisite pre-departure and post-arrival Covid-19 testing requirements.
Book your Covid-19 Tests Online
Choose from Test to Reassure, Test to Depart and Test to Release. Day 2 & Day 8 testing will be added in the coming weeks. The sample kit will be sent by Royal Mail Special Delivery service directly to your address. A prepaid next day postage back to the laboratory is included, either via Royal Mail or through a network of dedicated Eurofins post-boxes.
A courier will collect the tests daily, Monday-Sunday at an agreed time. Once the samples are received by the laboratories, the results will be delivered within 24 hours, directly to you. Before the summer travel season, Eurofins will also be setting up multiple sampling locations for destinations in countries that require sampling by trained medical personnel, as well as convenient drop off locations to return samples to its laboratories and reduce time to results while keeping costs affordable. More information will be provided in due course.
With Randox Health, we are please to offer our guests pre-departure Covid-19 testing as well as the Day 2 and Day 8 quarantine tests.
Pre-Departure Covid-19 Home Test Kit: £60.00 pp (Please use code: TTNG2021)
Day 2 & Day 8 Quarantine Home Test Kits: £120.00 pp (Please use code D2D8TTNG2021)
The home-test kits are returned to Randox laboratories any day of the week with their next day delivery Drop Boxes (UK mainland). Once your kits have been received by the laboratories, the result will be sent directly to you within 12-24 hours.
Travel Restrictions & Requirements
Entry and Departure Regulations change hourly in some cases. The International Air Transport Association (IATA) has published a highly interactive and very useful World Map highlighting current travel restrictions per country.
Click on the button below then the country applicable for the latest travel information.
Travelling Safely in a New World
Our entire programme has been designed with your Health & Safety in mind. We have worked closely with our partners around the World to develop Holidays that are mindful of the challenging environment in which we live. Whether you are travelling with us Flight Only or on a Flitestar AirBreak, we have your Health and Wellbeing at the forefront of our minds.
Our Hotels, Resorts & Villas are often outside metropolitan areas, all have a clearly defined health strategy in place while still allowing you to enjoy your well-earned holiday to the full. Each of our Private Fly-In Packages details the specific strategies that our Transfer & Accommodation Collaboration partners have activated for your protection.
With aircraft operational bases in the United Kingdom, across Europe, Africa and the United States, we are well positioned to provide global connectivity. A recent study identified 300 key potential virus transmitting touch-points when travelling commercially through major airports versus 70 when flying privately. Naturally this cannot be guaranteed at all times particularly when airports do not offer private terminals, but it is certainly food for thought.
It is also important to note that flying privately does not necessarily always mean flying by private jet. We are pleased to offer a fleet of turbo-prop aircraft, many of which are as comfortable as a private jet yet offer a lower operational cost.
Before you fly
Most airports have a separate private terminal, also known as a FBO, which accommodates private jet users and crews. This building is set apart from the main airport terminal, so private passengers can avoid this altogether.
Passengers generally spend very little time in the FBO, so they are very calm and uncrowded spaces. There are lounge facilities but most passengers prefer to go directly to their aircraft soon after arrival. Security and immigration checks are made of course, but there are no queues, and they are very fast and efficient.
Since the start of the COVID-19 pandemic, FBO staff has been wearing masks and gloves, with hand sanitiser made widely available to passengers and crew members. The number of social interactions has been reduced to a minimum, so passengers will only interact with one or two staff members during their short time at the FBO.
Previously the private jet captain would have met his passengers in the FBO, and would have shaken their hands before accompanying them to the aircraft. This is now different – the captain will still greet the passengers, and communicate with them fully. But this is all done at more of a distance, with a welcome wave, rather than a handshake.
Inside the cabin and during the flight, crew members now remain at a distance, wherever possible. We’re advising our customers to opt for a larger cabin aircraft if they wish to keep their distance from other passengers and crew. To limit the number of people on board, flight attendants are now only recommended on flights if they are necessary for passenger safety.
Masks, gloves and hand sanitiser are available onboard for both passenger and crew use.
Catering is prepared and delivered to the aircraft by specialist premium catering suppliers, who are taking even greater hygiene measures than usual. This is already waiting on the aircraft when the passengers arrive. During the flight, the passengers serve themselves to food and drinks, to avoid others touching their food.
After landing, passengers pass quickly through the necessary checks at their arrival airport or, where possible (for example on domestic routes) can be collected by car on the ramp, after stepping off the aircraft. Private jets are thoroughly cleaned between each flight and sealed until the next one, paying close attention to high-touch areas such as tables, handles and seat backs. In between flights, crew members follow strict procedures to protect themselves. If they are staying at a hotel, their rooms are fully disinfected. They avoid going out when they are at home or staying away, washing and sanitising their hands very regularly.